Since 1992 this has been the most popular ISO 9001 general orientation course on the market. The booklet is intended for distribution to all personnel for self-study or group training. The course:

• Explains the benefits of ISO 9001 quality system
• Explains how the quality system works
• Instructs personnel how to use the system
• Reviews the requirements of the standard
• Helps personnel to prepare for the ISO 9001 certification audit
• Provides a short multiple-choice test
• Includes a certificate of completion

Now in its fourth edition, and with over 100,000 copies sold, this course is established as the preferred choice for company-wide ISO 9001 training.