Support Policy

First year Maintenance & Technical Support plan is included in the initial purchase price.

After the first year the annual Maintenance & Technical Support plan can be purchased at the rate of approximately 25% of the total cost of your system (exact pricing is provided in the online store for each specific product).

Phone Support

South Africa and International : +1 (725) 977 9800

Email Support

We respond to email support requests without delay. If a request is received during our office hours (Monday through Friday between 9am and 5pm South African Time) we will respond the same day; otherwise, the next business day. We also have 24/7 live chat support.

To email your support requests and questions use the Support Request Form